No, nobody will be able to tell what is inside of the parcel. All our shipments are sent in discreet brown boxes with no logo on the outside. Neither the name Woo Me nor any other information can be found on the parcel or the shipping label.

You can track your order via the tracking link included in the shipping confirmation email. We will always send you a shipping confirmation email as soon as the parcel leaves our warehouse. Please also check your spam folder if you cannot find the email.

The parcel will normally remain at the collection point for 14 days. However, this can vary depending on the collection point. Therefore, try to collect your parcel as soon as possible. It is important that you collect it from the collection point before returning it, as additional charges apply for uncollected parcels.

If you leave the parcel at the collection point without picking it up, it will be marked as an uncollected parcel to returned to us. In this case, you will be charged SEK 150 for the costs incurred.

Yes, you can. Enter your zip code at the checkout and choose from the available pick-up points in your area.

We send our parcels with DHL. The parcels are always delivered to a collection point, and it is an ID is required to collect the parcel. You can track the shipment in its entirety from posting to collection.